The Anti-Ghost Formula

Free Guide by Mr. Fully Booked

The Anti-Ghost
Formula

by Will LaMonaca
Host of the Six Figure Stylist Podcast

If you have ever had someone message you about their hair, seem interested, and then disappear… or say they will think about it and you never hear from them again… or ask for pricing and go silent…

This is going to fix that.

You do not need more likes.

You do not need more followers.

You do not need to post more.

You need better conversations.

Because in the hair industry, people do not book because of information.

They book because something in the conversation made them feel:

What People Are Really Buying

No one is buying highlights.

No one is buying balayage.

They are buying things like:

If your conversation never touches that… they stay unsure and they do not book.

Why People Ghost You

Ghosting is not random. It is created in the conversation.

You lose them when you:

Example (Dead Conversation) Client: how much for blonde? You: 250 plus depending on length That conversation is dead. There is nothing pulling them forward. No curiosity. No emotion. No reason to keep replying.

How You Should Sound

Short. Real. Human.

You should sound like:

You should NOT sound like:

What To Say First

Stop overthinking this. You just need to get them talking.

Use things like:

The Flow That Gets Bookings

This is the part you actually need to get good at.

Step 1: Get them talking
what are you thinking about doing?
Step 2: Pull specifics
ok tell me more
what has been bothering you the most?
is it more the color or how it sits?
Step 3: Make it real
has it been getting brassy or just dull?
does it feel like it never styles the same anymore?
is it one of those things that looks good for a week then falls off?
Step 4: Create the picture
when it is right… what does it actually look like to you?
are you thinking brighter, softer, easier to deal with?
something that still looks good even when you do nothing to it?
Step 5: Move naturally
ok I got you… I can fix that
when do you want to come in?

Real Scenarios (This Is Where It Clicks)

PRICE SHOPPER Client: how much? You: depends a little… what is going on with your hair right now? Follow: is it more like the color is off or it just does not sit right anymore?
BRASSY BLONDE Client: my blonde always turns yellow You: yeah that is super common… how fast does it start doing that? Follow: does it feel like it never stays how it looked when you left?
FLAT / LIFELESS HAIR Client: my hair just feels flat You: got it… does it fall flat after you style it or just never has volume anymore?
BAD PAST EXPERIENCE Client: I had a bad experience You: that sucks… what happened? Follow: what part bothered you the most?
LOW MAINTENANCE CLIENT Client: I want something low maintenance You: ok love that… what has been the hardest part to keep up with? Follow: tone? styling? how it grows out?
THE LURKER You: I feel like you have been thinking about changing your hair for a minute lol… what made you finally reach out?

Bringing People Back (This Prints Money)

Most stylists never do this:

hey, random but I was thinking about your hair how has it been holding up? Follow with: has it been doing what you wanted or kinda falling off? This reopens the conversation naturally.

When They Hesitate

This is where most people lose it. Do not panic.

If they say: I will think about it

Say: what are you thinking through right now?

If they say: it is expensive

Say: I get that… what part feels like a stretch?

Do not defend. Do not explain. Just get them talking again.

Closing Without Pressure

You are not forcing anything. You are guiding.

if we fix that and get it how you want… you would be down right? they say yes perfect… when do you want to come in?

Full Conversations (Read These Twice)

Example 1 Client: how much? You: depends a little… what is going on with your hair right now? Client: it is brassy You: ok got it… how fast does it turn like that? Client: pretty fast You: yeah that is super common… when it is right what do you want it to look like? Client: brighter You: perfect… I can fix that. when do you want to come in?
Example 2 Client: I am not sure yet You: totally fair… what feels off about it right now? Client: it feels flat You: does it fall flat after styling or just never has volume? Client: after styling You: ok that helps… if we fixed that what would feel better? Client: more volume You: perfect… when works for you?
Example 3 Client: I want something low maintenance You: ok love that… what has been the hardest part to keep up with? Client: tone You: got it… so something that holds longer would be ideal? Client: yes You: perfect… I got you. when do you want to come in?

Read This Before You Go

You are not losing clients because of pricing.

You are losing them because:

Fix the conversation. And the bookings follow.

Next Step

If you want help dialing this in for your DMs or your salon:

Book a Social Media Glow Up Session

or bring me in to train your team

Mr Fully Booked